I just want to thank you again for taking the time to come and see me last week and fix my computer problems. I was so frustrated after having taken my computer into the store on more than 3 occasions only to return home each time and find it "still not working". When Diane gave me your name, I had no idea if I would be pleased with your service or whether it would be "just another let-down". Well you did it - you got my computer up and going. You resurrected the programs I lost and you restored my sanity. For this I have to thank you from the bottom of my heart. If I had to pick someone I don't think I could have picked a better person than you. I found you to be most kind and very patient. You answered all my questions and put my mind at ease. Again, thank you from the bottom of my heart. Because I was so pleased with your services, I booked you again for a six-month check-up. - Charlotte G., Ottawa